10:45 a.m. - 12:00 p.m.


The Promise of a Quantum Leap in Care Delivery

Telehealth promises a quantum leap in care quality while reducing cost, but the activation energy required to achieve such leaps are often greater than anticipated. An increasing number of health systems have reached telehealth activation and have all followed a similar journey with a focus on three Ps: People, Process, and Platform.  Learn about the journey to successful activation of telehealth and understand:

  • Telehealth as a key component of value-based care

  • Telehealth’s role in advancing care coordination and reaching underserved populations

  • Patient awareness and acceptance of telehealth

  • Return on Investment (ROI) and other telehealth key performance metrics

  • The future of artificial intelligence in health care and telehealth


J. Gavin Helton, MD

President Clinical Integration

Mercy Virtual